Legal · Version 1.0

1. Agreement

These Terms of Service (“Terms”) are the initial agreement (version 1.0) between you and Tenun for use of the Tenun platform. The platform includes Tenun Auth (identity and sign-in) and products that use that sign-in, including GymOS and any other Tenun app we make available (together, the “Services”).

By creating an account, checking the acceptance box, or using the Services, you agree to these Terms. If you do not agree, do not register or use the Services.

2. Who may use Tenun

You must be able to form a binding contract. If you use Tenun for an organisation (a gym, company, or other operator), you confirm you are authorised to bind that organisation. Accounts are identified by email. You are responsible for the email inbox and for keeping your password secret.

3. The Services

Tenun Auth proves who you are. It stores your email, display name, password hash, and session. Products decide what you can do after you sign in.

GymOS and other products store their own business data (members, companies, bookings, and similar). They must not collect your Tenun password. The browser posts the password only to Tenun Auth.

We may add, change, or withdraw features. Demo or free environments may be interrupted, rate-limited, or reset.

4. Your account

Provide accurate information. Do not share your login. If you believe someone else is using your account, change your password and tell us. We may suspend an account that is abused, unpaid where a paid plan applies, or required by law.

Invited users receive a temporary password and must change it. Self-registered users must accept this version of the Terms before an account is created.

5. Acceptable use

You will not: try to break or probe the Services without permission; scrape or overload them; impersonate others; upload unlawful, harmful, or infringing content; use the Services to harm minors; or resell access except as we agree in writing.

6. Customer data

You (or your organisation) own the operational data you put into a product (for example member records in GymOS). You grant us a limited licence to host, back up, and process that data only to provide the Services. We do not sell your member lists. SQLite or other databases on our hosts are for operating the Services, not for unrelated advertising.

You must have a lawful basis to store personal data of your staff and members, including any notices required in your country.

7. Availability and support

We aim to keep the Services available but do not guarantee uninterrupted access, especially on free or shared infrastructure. Scheduled maintenance, quota limits, and faults can cause downtime. Back up data that you cannot afford to lose.

8. Intellectual property

Tenun, the Tenun mark, GymOS, and the software remain ours or our licensors’. You keep rights in your content. You may not copy, reverse engineer, or remove marks except as allowed by law.

9. Disclaimer and liability

The Services are provided “as is”. To the extent allowed by law we disclaim implied warranties of merchantability, fitness, and non-infringement. We are not liable for indirect, incidental, or consequential loss, or loss of data or profits. Our total liability for a claim is limited to fees you paid us for the Services in the three months before the claim, or RM 100 if you paid nothing.

Nothing in these Terms limits liability that cannot be limited under applicable law (including fraud or death or personal injury caused by negligence, where such a limit is forbidden).

10. Termination

You may stop using the Services at any time. We may suspend or end access if you breach these Terms or if we shut down a product. After termination, product data may be deleted after a reasonable retention period unless the law requires us to keep it.

11. Changes

We may update these Terms. The current version and effective date appear on this page. If we make a material change, we will show the new version (and a new version number) and may ask you to accept it again before you continue. Continued use after the effective date of a non-material update constitutes acceptance where the law allows.

12. Governing law

These Terms are governed by the laws of Malaysia. Courts in Malaysia have exclusive jurisdiction, except that we may seek injunctive relief in any forum to protect the Services or intellectual property.

13. Contact

Questions about these Terms: use the contact details published on tenun.cc or the email you used when we invited you to the platform.

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